{"id":2471,"date":"2023-12-17T17:47:28","date_gmt":"2023-12-17T17:47:28","guid":{"rendered":"https:\/\/flex.maasdokters.nl\/contact\/"},"modified":"2023-12-17T18:06:09","modified_gmt":"2023-12-17T18:06:09","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.maasdokters.nl\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Header image&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code module_id=&#8221;header-image&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"image middenboven\" style=\"background-image:url(https:\/\/www.maasdokters.nl\/wp-content\/uploads\/sites\/12\/2023\/09\/Leeskaart-.jpeg);\"><\/div>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;2px||1px|||&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;28px||0px|||&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;5px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#&#8221; button_text=&#8221;Read this text aloud&#8221; admin_label=&#8221;Play text&#8221; module_class=&#8221;play-audio grey-button&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|15px|||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;#&#8221; button_text=&#8221;Enlarge this text&#8221; disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Enlarge text&#8221; module_class=&#8221;font-size-increase grey-button&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;INTROTEKST&#8221; module_class=&#8221;introduction-text&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.23&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<h1 class=\"this-text-to-speech pageTitleHeader\">Contact with the general practice<\/h1><p class=\"this-text-to-speech\">Below you will find an overview of all possible ways to contact us, with a reference to the correct page..<\/p>[\/et_pb_code][et_pb_button button_text=&#8221;Need help?&#8221; disabled_on=&#8221;on|on|on&#8221; module_class=&#8221;help-wizard&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; disabled=&#8221;on&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;SELECTIE AFSPRAAK MOGELIJKHEDEN&#8221; module_class=&#8221;contactBlock&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;2px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"accordionContainer firstContactAccordion\"><button class=\"accordion\">Please read before you make an appointment<\/button><div class=\"panel\"><p>Before you visit your GP, first look at <a href= \"http:\/\/www.moetiknaardedokter.nl\" target=\"_blank\" rel=\"nofollow\">Moetiknaardedokter.nl<\/a>.<br\/><\/p><div class=\"contactButtonsContainer\"><a class=\"et_pb_button big\" href=\"https:\/\/www.moetiknaardedokter.nl\" target=\"_blank\" rel=\"nofollow\" data-track=\"moetiknaardedokter\">moetiknaardedokter.nl<\/a><div class=\"et_pb_module et_pb_accordion\"><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_open\"><h5 class=\"et_pb_toggle_title\">What is the fastest way to contact my GP?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"\"><p>Via e-consultation\/request for the doctor. This is viewed several times a day. Adding a photo if applicable is desired.\r\nA request for a physical consultation is also via an e-consultation, you cannot currently book this yourself at the practice.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">I would like to book an introductory meeting<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display:none;\"><p>If you would like to get to know us, we invite you to book a telephone introductory meeting by clicking on telephone appointment under contact (see below).\r\nPlease note, do this only after we have received your file from your previous GP, usually this takes about 2 weeks after you have given permission to your old GP.\r\nWe have received your file when you see it filled in under the heading 'complaints'.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How does teh Dutch healthcare system works? <\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display:none;\"><p>Please visit the following link about the Dutch healtcare system: \r\nhttps:\/\/www.thuisarts.nl\/dutch-healthcare<\/p><\/div><\/div><\/div><\/div><\/div><\/div><div data-type=\"e-consult_afspraak_maken\" class=\"accordionContainer vragen\" id=\"questions\" style=\"\"><button class=\"accordion\">Do you have a question for our GPs? Send an e-consultation.<\/button><div class=\"panel\"><p>Log in to our online portal. Select the option for an e-consultation. Clearly describe your question or complaint. We will always try to respond to your e-consultation as soon as possible. In this way, we strive to support you as efficiently as possible. Please feel free to contact us if you have any further questions.<\/p><a href=\"\/en\/portal\/ask-a-question\/\" class=\"accordionButton\">Ask your GP a question<\/a><\/div><\/div><div data-type=\"telefonisch_afspraak_maken\" class=\"accordionContainer telefonisch\" id=\"by-telephone\" style=\"\"><button class=\"accordion\">Would you like to make an appointment for a telephone consultation with the GP?<\/button><div class=\"panel\"><p>Choose the option for a telephone consultation. At the time you have scheduled, the GP will call you to discuss your question. For urgent matters, you can choose option 3 on our telephone number 010-8080560 and clearly state your surname and date of birth with a brief description of your complaint. We will then contact you as soon as possible.<\/p><a href=\"\/en\/contact\/callback-appointment\/\" class=\"accordionButton\">Make a telephone appointment<\/a><\/div><\/div><div data-type=\"afspraak_maken_in_de_praktijk\" class=\"accordionContainer afspraak\" id=\"appointment\" style=\"\"><button class=\"accordion\">Make a personal appointment at the practice<\/button><div class=\"panel\"><p>At our practice, you can book a cervical smear test via the online portal. For other concerns, please send us an e-consultation to request a physical appointment.<\/p><a href=\"\/en\/contact\/consult-appointment\/\" class=\"accordionButton\">Make a physical appointment<\/a><\/div><\/div><div data-type=\"intercollegiale_afspraak_maken\" class=\"accordionContainer intercollegiale\" id=\"intercollegiate\" style=\"\"><button class=\"accordion\">Are you a colleague?<\/button><div class=\"panel\"><p>As a fellow healthcare provider, you can contact our practice directly. Follow these steps for a quick and efficient handling: Call our practice directly. Leave your name, telephone number and the nature of your question or request. You will be called back by us with priority.<\/p><a href=\"tel:0108080560\" class=\"accordionButton\">Colleague? Call the practice now<\/a><\/div><\/div><div data-type=\"spoed_afspraak_maken\" class=\"accordionContainer spoed\" id=\"emergency\" style=\"\"><button class=\"accordion\">EMERGENCY<\/button><div class=\"panel\"><p>In case of emergency, you can always call <a href=\"tel:0108080560\" class=\"whiteLink telephone_btn\"><span class=\"telephone_number\">0108080560<\/span><\/a> and select the \u2018emergency\u2019 option. In life-threatening situations, always call 112.<\/p><a href=\"tel:0108080560\" class=\"accordionButton\">Call now urgently!: <span class=\"telephone_number\">0108080560<\/span><\/a><\/div><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;PRAKTIJKINFORMATIE&#8221; module_class=&#8221;introduction-text&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;none&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;max-width:350px!important;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Praktijk informatie&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;||65px||false|false&#8221; custom_margin_phone=&#8221;||65px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]\n<h6 id=\"address\">Contact information<\/h6><ul class=\"no-bullets\"><li>Huisartsenpraktijk Maasdokters<\/li><li>Karl Weisbardstraat 181-201  <\/li><li>3015GM Rotterdam<\/li><\/ul><div class=\"et_pb_button_module_wrapper\"><a class=\"et_pb_button telephone_btn button-margin\" href=\"tel:0108080560\"><span class=\"phone-text\">Call the practice<\/span> <span class=\"phone-number-praktijk-bellen telephone_number\">0108080560<\/span><\/a><\/div><div class=\"et_pb_button_module_wrapper\"><a class=\"et_pb_button wpb-popup-trigger\" href=\"#popup-section\">Show map<\/a><\/div>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code module_class=&#8221;openingstijden&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<h6>Opening hours<\/h6><table><tr><td>Monday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Tuesday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Wednesday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Thursday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Friday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Saturday<\/td><td>Closed<\/td><\/tr><tr><td>Sunday<\/td><td>Closed<\/td><\/tr><\/table>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;GOOGLE MAPS&#8221; module_id=&#8221;popup-section&#8221; module_class=&#8221;wpb-popup-content&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;213.2px&#8221; custom_padding=&#8221;40px||48px|||&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;108.2px&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]\n<div style=\"width: 100%\"><div class=\"width100 textAlignRight wpb-popup-close\">Close<\/div><div class=\"width100\"><iframe loading=\"lazy\" width=\"100%\" height=\"400px\" frameborder=\"0\" scrolling=\"no\" marginheight=\"0\" marginwidth=\"0\" src=\"https:\/\/maps.google.com\/maps?width=100%25&amp;height=400px&amp;hl=en&amp;q=Karl Weisbardstraat 181-201  ,Rotterdam+(Huisartsenpraktijk Maasdokters)&amp;t=&amp;z=14&amp;ie=UTF8&amp;iwloc=B&amp;output=embed\"><a href=\"https:\/\/www.maps.ie\/distance-area-calculator.html\">Measure the distance on the map<\/a><\/iframe><\/div><\/div>\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Divider&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#d9d9d9&#8243; divider_style=&#8221;dashed&#8221; divider_position=&#8221;center&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;FAQ&#8221; module_id=&#8221;faq&#8221; module_class=&#8221;faq&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||14px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||30px||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||30px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||1px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; z_index=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<h2>FAQ<\/h2><p class=\"text-header\">These frequently asked questions have been compiled based on questions we receive frequently. By providing the answers here, we save you the trouble of contacting us and we GPs have fewer interruptions in our work with patients. If you cannot find the answer to your question, you can <a href=\"en\/frequently-asked-questions\/\">ask the practice<\/a>.<\/p><div class=\"et_pb_module et_pb_accordion\"><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">Can I register as a new patient?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>At the moment, we are not accepting new patients. Unfortunately, there is no waiting list available.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">Where can I find out which pharmacy I am registered with?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>Check your portal under 'My Personal Information.' If you see 's' Gravenland Pharmacy' or 'Printapotheek,' it means we don\u2019t have your pharmacy details yet. Please share this via e-consult. If you change pharmacies, remember to inform us, as pharmacies do not notify us of updates<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">What should I do if you are closed and I need urgent care that cannot wait until the next business day?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>If we are closed and you need urgent care that cannot wait until the next business day, please contact Huisartsenpost Noord. They can be reached on telephone number 010-4669573. For more information about opening hours, please visit their website: Huisartsenpost Noord.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">I removed a tick. What do I have to do? <\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>Use a special tick remover or fine-tipped tweezers and pull the tick out close to the skin. Seek help if the tick was attached for more than 24 hours or if you see a red ring around the bite location.  https:\/\/www.thuisarts.nl\/teek\/ik-heb-teek<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\"><\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p><\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">What do I need to use the patient portal?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>If you do not yet have login details, please contact the practice to request them.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">Do I need to make an appointment with the doctor?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>If you are in doubt, we recommend that you first look at <a href=\"https:\/\/moetiknaardedokter.nl\/en\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">moetiknaardedokter.nl<\/a>. The information on this site has been prepared by general practitioners. So here you will find reliable information and advice.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How can I make an appointment?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>You can easily make a telephone appointment via the website. You choose the moment that suits you best. The practice will contact you at the chosen time.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How do I make an appointment at the practice?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>At our practice you have direct contact with your GP. Together we will determine whether it makes sense for you to come to the practice or whether it is not necessary. Handy, because this means you don't always have to come to the practice. If it is desirable for you to come to the practice, the GP will immediately schedule a follow-up consultation with you.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How do I put my doctor's website on the home screen of my iPhone or iPad?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>Open Safari. Go to your doctor's website. Tap the Share button at the bottom (top of the iPad). ... Tap Add to Home Screen. If necessary, tap the name of the site and type a different name. Tap Add. The site icon is now on the home screen.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How do I put my doctor's website on the home screen of my Android phone?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>Open the Chrome browser. Go to your doctor's website. Tap an icon with three dots at the top right. Tap 'Add to Home Screen'. Give the site a recognizable title or leave the default name. Tap 'Add > Add'. The site icon is now on the home screen.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How do I request my repeat medication?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>We kindly ask you to do this via our portal. This prevents errors and saves us a lot of time that we can use to provide better care.<\/p><\/div><\/div><\/div><div class=\"et_pb_button_module_wrapper et_pb_button_6_wrapper et_pb_button_alignment_right et_pb_module \"><a class=\"et_pb_button et_pb_button_6 big et_pb_bg_layout_light\" href=\"\/en\/frequently-asked-questions\/\">View all questions<\/a><\/div>[\/et_pb_code][et_pb_accordion _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p><div class=\"image middenboven\" style=\"background-image:url(https:\/\/www.maasdokters.nl\/wp-content\/uploads\/sites\/12\/2023\/09\/Leeskaart-.jpeg);\"><\/div><h1 class=\"this-text-to-speech pageTitleHeader\">Contact with the general practice<\/h1><p class=\"this-text-to-speech\">Below you will find an overview of all possible ways to contact us, with a reference to the correct page..<\/p><div class=\"accordionContainer firstContactAccordion\"><button class=\"accordion\">Please read before you make an appointment<\/button><div class=\"panel\"><p>Before you visit your GP, first look at <a href= \"http:\/\/www.moetiknaardedokter.nl\" target=\"_blank\" rel=\"nofollow\">Moetiknaardedokter.nl<\/a>.<br\/><\/p><div class=\"contactButtonsContainer\"><a class=\"et_pb_button big\" href=\"https:\/\/www.moetiknaardedokter.nl\" target=\"_blank\" rel=\"nofollow\" data-track=\"moetiknaardedokter\">moetiknaardedokter.nl<\/a><div class=\"et_pb_module et_pb_accordion\"><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_open\"><h5 class=\"et_pb_toggle_title\">What is the fastest way to contact my GP?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"\"><p>Via e-consultation\/request for the doctor. This is viewed several times a day. Adding a photo if applicable is desired.\r\nA request for a physical consultation is also via an e-consultation, you cannot currently book this yourself at the practice.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">I would like to book an introductory meeting<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display:none;\"><p>If you would like to get to know us, we invite you to book a telephone introductory meeting by clicking on telephone appointment under contact (see below).\r\nPlease note, do this only after we have received your file from your previous GP, usually this takes about 2 weeks after you have given permission to your old GP.\r\nWe have received your file when you see it filled in under the heading 'complaints'.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How does teh Dutch healthcare system works? <\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display:none;\"><p>Please visit the following link about the Dutch healtcare system: \r\nhttps:\/\/www.thuisarts.nl\/dutch-healthcare<\/p><\/div><\/div><\/div><\/div><\/div><\/div><div data-type=\"e-consult_afspraak_maken\" class=\"accordionContainer vragen\" id=\"questions\" style=\"\"><button class=\"accordion\">Do you have a question for our GPs? Send an e-consultation.<\/button><div class=\"panel\"><p>Log in to our online portal. Select the option for an e-consultation. Clearly describe your question or complaint. We will always try to respond to your e-consultation as soon as possible. In this way, we strive to support you as efficiently as possible. Please feel free to contact us if you have any further questions.<\/p><a href=\"\/en\/portal\/ask-a-question\/\" class=\"accordionButton\">Ask your GP a question<\/a><\/div><\/div><div data-type=\"telefonisch_afspraak_maken\" class=\"accordionContainer telefonisch\" id=\"by-telephone\" style=\"\"><button class=\"accordion\">Would you like to make an appointment for a telephone consultation with the GP?<\/button><div class=\"panel\"><p>Choose the option for a telephone consultation. At the time you have scheduled, the GP will call you to discuss your question. For urgent matters, you can choose option 3 on our telephone number 010-8080560 and clearly state your surname and date of birth with a brief description of your complaint. We will then contact you as soon as possible.<\/p><a href=\"\/en\/contact\/callback-appointment\/\" class=\"accordionButton\">Make a telephone appointment<\/a><\/div><\/div><div data-type=\"afspraak_maken_in_de_praktijk\" class=\"accordionContainer afspraak\" id=\"appointment\" style=\"\"><button class=\"accordion\">Make a personal appointment at the practice<\/button><div class=\"panel\"><p>At our practice, you can book a cervical smear test via the online portal. For other concerns, please send us an e-consultation to request a physical appointment.<\/p><a href=\"\/en\/contact\/consult-appointment\/\" class=\"accordionButton\">Make a physical appointment<\/a><\/div><\/div><div data-type=\"intercollegiale_afspraak_maken\" class=\"accordionContainer intercollegiale\" id=\"intercollegiate\" style=\"\"><button class=\"accordion\">Are you a colleague?<\/button><div class=\"panel\"><p>As a fellow healthcare provider, you can contact our practice directly. Follow these steps for a quick and efficient handling: Call our practice directly. Leave your name, telephone number and the nature of your question or request. You will be called back by us with priority.<\/p><a href=\"tel:0108080560\" class=\"accordionButton\">Colleague? Call the practice now<\/a><\/div><\/div><div data-type=\"spoed_afspraak_maken\" class=\"accordionContainer spoed\" id=\"emergency\" style=\"\"><button class=\"accordion\">EMERGENCY<\/button><div class=\"panel\"><p>In case of emergency, you can always call <a href=\"tel:0108080560\" class=\"whiteLink telephone_btn\"><span class=\"telephone_number\">0108080560<\/span><\/a> and select the \u2018emergency\u2019 option. In life-threatening situations, always call 112.<\/p><a href=\"tel:0108080560\" class=\"accordionButton\">Call now urgently!: <span class=\"telephone_number\">0108080560<\/span><\/a><\/div><\/div><h6 id=\"address\">Contact information<\/h6><ul class=\"no-bullets\"><li>Huisartsenpraktijk Maasdokters<\/li><li>Karl Weisbardstraat 181-201  <\/li><li>3015GM Rotterdam<\/li><\/ul><div class=\"et_pb_button_module_wrapper\"><a class=\"et_pb_button telephone_btn button-margin\" href=\"tel:0108080560\"><span class=\"phone-text\">Call the practice<\/span> <span class=\"phone-number-praktijk-bellen telephone_number\">0108080560<\/span><\/a><\/div><div class=\"et_pb_button_module_wrapper\"><a class=\"et_pb_button wpb-popup-trigger\" href=\"#popup-section\">Show map<\/a><\/div><h6>Opening hours<\/h6><table><tr><td>Monday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Tuesday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Wednesday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Thursday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Friday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Saturday<\/td><td>Closed<\/td><\/tr><tr><td>Sunday<\/td><td>Closed<\/td><\/tr><\/table><div class=\"width100 textAlignRight wpb-popup-close\">Close<\/div><div class=\"width100\"><iframe loading=\"lazy\" width=\"100%\" height=\"400px\" frameborder=\"0\" scrolling=\"no\" marginheight=\"0\" marginwidth=\"0\" src=\"https:\/\/maps.google.com\/maps?width=100%25&amp;height=400px&amp;hl=en&amp;q=Karl Weisbardstraat 181-201  ,Rotterdam+(Huisartsenpraktijk Maasdokters)&amp;t=&amp;z=14&amp;ie=UTF8&amp;iwloc=B&amp;output=embed\"><a href=\"https:\/\/www.maps.ie\/distance-area-calculator.html\">Measure the distance on the map<\/a><\/iframe><\/div><h2>FAQ<\/h2><p class=\"text-header\">These frequently asked questions have been compiled based on questions we receive frequently. By providing the answers here, we save you the trouble of contacting us and we GPs have fewer interruptions in our work with patients. If you cannot find the answer to your question, you can <a href=\"en\/frequently-asked-questions\/\">ask the practice<\/a>.<\/p><div class=\"et_pb_module et_pb_accordion\"><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">Can I register as a new patient?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>At the moment, we are not accepting new patients. Unfortunately, there is no waiting list available.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">Where can I find out which pharmacy I am registered with?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>Check your portal under 'My Personal Information.' If you see 's' Gravenland Pharmacy' or 'Printapotheek,' it means we don\u2019t have your pharmacy details yet. Please share this via e-consult. If you change pharmacies, remember to inform us, as pharmacies do not notify us of updates<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">What should I do if you are closed and I need urgent care that cannot wait until the next business day?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>If we are closed and you need urgent care that cannot wait until the next business day, please contact Huisartsenpost Noord. They can be reached on telephone number 010-4669573. For more information about opening hours, please visit their website: Huisartsenpost Noord.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">I removed a tick. What do I have to do? <\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>Use a special tick remover or fine-tipped tweezers and pull the tick out close to the skin. Seek help if the tick was attached for more than 24 hours or if you see a red ring around the bite location.  https:\/\/www.thuisarts.nl\/teek\/ik-heb-teek<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\"><\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p><\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">What do I need to use the patient portal?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>If you do not yet have login details, please contact the practice to request them.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">Do I need to make an appointment with the doctor?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>If you are in doubt, we recommend that you first look at <a href=\"https:\/\/moetiknaardedokter.nl\/en\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">moetiknaardedokter.nl<\/a>. The information on this site has been prepared by general practitioners. So here you will find reliable information and advice.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How can I make an appointment?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>You can easily make a telephone appointment via the website. You choose the moment that suits you best. The practice will contact you at the chosen time.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How do I make an appointment at the practice?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>At our practice you have direct contact with your GP. Together we will determine whether it makes sense for you to come to the practice or whether it is not necessary. Handy, because this means you don't always have to come to the practice. If it is desirable for you to come to the practice, the GP will immediately schedule a follow-up consultation with you.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How do I put my doctor's website on the home screen of my iPhone or iPad?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>Open Safari. Go to your doctor's website. Tap the Share button at the bottom (top of the iPad). ... Tap Add to Home Screen. If necessary, tap the name of the site and type a different name. Tap Add. The site icon is now on the home screen.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How do I put my doctor's website on the home screen of my Android phone?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>Open the Chrome browser. Go to your doctor's website. Tap an icon with three dots at the top right. Tap 'Add to Home Screen'. Give the site a recognizable title or leave the default name. Tap 'Add > Add'. The site icon is now on the home screen.<\/p><\/div><\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_toggle_close\"><h5 class=\"et_pb_toggle_title\">How do I request my repeat medication?<\/h5><div class=\"et_pb_toggle_content clearfix\" style=\"display: none;\"><p>We kindly ask you to do this via our portal. This prevents errors and saves us a lot of time that we can use to provide better care.<\/p><\/div><\/div><\/div><div class=\"et_pb_button_module_wrapper et_pb_button_6_wrapper et_pb_button_alignment_right et_pb_module \"><a class=\"et_pb_button et_pb_button_6 big et_pb_bg_layout_light\" href=\"\/en\/frequently-asked-questions\/\">View all questions<\/a><\/div><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"class_list":["post-2471","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact - Maasdokters<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact - Maasdokters\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.maasdokters.nl\/en\/contact\/\" \/>\n<meta property=\"og:site_name\" content=\"Maasdokters\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-17T18:06:09+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:description\" content=\"[get_head_image][get_contact_intro][get_contact_opties][get_contact_adres][get_openingstijden][get_googleMaps][get_faq_block]\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/contact\\\/\",\"url\":\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/contact\\\/\",\"name\":\"Contact - Maasdokters\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/#website\"},\"datePublished\":\"2023-12-17T17:47:28+00:00\",\"dateModified\":\"2023-12-17T18:06:09+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/contact\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/contact\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/contact\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/\",\"name\":\"Maasdokters\",\"description\":\"Huisarts Rotterdam Little Coolhaven\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.maasdokters.nl\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contact - Maasdokters","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Contact - Maasdokters","og_url":"https:\/\/www.maasdokters.nl\/en\/contact\/","og_site_name":"Maasdokters","article_modified_time":"2023-12-17T18:06:09+00:00","twitter_card":"summary_large_image","twitter_description":"[get_head_image][get_contact_intro][get_contact_opties][get_contact_adres][get_openingstijden][get_googleMaps][get_faq_block]","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.maasdokters.nl\/en\/contact\/","url":"https:\/\/www.maasdokters.nl\/en\/contact\/","name":"Contact - Maasdokters","isPartOf":{"@id":"https:\/\/www.maasdokters.nl\/en\/#website"},"datePublished":"2023-12-17T17:47:28+00:00","dateModified":"2023-12-17T18:06:09+00:00","breadcrumb":{"@id":"https:\/\/www.maasdokters.nl\/en\/contact\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.maasdokters.nl\/en\/contact\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.maasdokters.nl\/en\/contact\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.maasdokters.nl\/en\/home\/"},{"@type":"ListItem","position":2,"name":"Contact"}]},{"@type":"WebSite","@id":"https:\/\/www.maasdokters.nl\/en\/#website","url":"https:\/\/www.maasdokters.nl\/en\/","name":"Maasdokters","description":"Huisarts Rotterdam Little Coolhaven","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.maasdokters.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"publishpress_future_action":{"enabled":false,"date":"2026-04-29 11:10:27","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"translation_priority","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.maasdokters.nl\/en\/wp-json\/wp\/v2\/pages\/2471","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.maasdokters.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.maasdokters.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.maasdokters.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.maasdokters.nl\/en\/wp-json\/wp\/v2\/comments?post=2471"}],"version-history":[{"count":1,"href":"https:\/\/www.maasdokters.nl\/en\/wp-json\/wp\/v2\/pages\/2471\/revisions"}],"predecessor-version":[{"id":2491,"href":"https:\/\/www.maasdokters.nl\/en\/wp-json\/wp\/v2\/pages\/2471\/revisions\/2491"}],"wp:attachment":[{"href":"https:\/\/www.maasdokters.nl\/en\/wp-json\/wp\/v2\/media?parent=2471"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}