{"id":2479,"date":"2023-12-17T17:47:28","date_gmt":"2023-12-17T17:47:28","guid":{"rendered":"https:\/\/flex.maasdokters.nl\/frequently-asked-questions\/"},"modified":"2023-12-17T18:06:10","modified_gmt":"2023-12-17T18:06:10","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.maasdokters.nl\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;Header image&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_code module_id=&#8221;header-image&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"image middenboven\" style=\"background-image:url(https:\/\/www.maasdokters.nl\/wp-content\/uploads\/sites\/12\/2023\/12\/maasdokers-fiets-header.webp);\"><\/div>[\/et_pb_fullwidth_code][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;2px||1px|||&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;28px||0px|||&#8221; custom_padding_tablet=&#8221;&#8221; custom_padding_phone=&#8221;5px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#&#8221; button_text=&#8221;Read this text aloud&#8221; admin_label=&#8221;Play text&#8221; module_class=&#8221;play-audio grey-button&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|15px|||false|false&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_button button_url=&#8221;#&#8221; button_text=&#8221;Enlarge this text&#8221; disabled_on=&#8221;on|on|off&#8221; admin_label=&#8221;Enlarge text&#8221; module_class=&#8221;font-size-increase grey-button&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Veelgestelde vragen&#8221; module_class=&#8221;introduction-text&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<div class=\"text-header this-text-to-speech\"><h1 class=\"entry-title\">FAQ<\/h1><p class=\"this-text-to-speech\">Here you will find an overview of all 'frequently asked questions' divided into categories. Is your question not listed? Please let us know using the form. We try to answer all questions as quickly as possible.<\/p><\/div><div id=allFaqContainer><div class=\"categoryList\"><ul><li><a href=\"#General\" class=\"et_pb_button big\">General<\/a><\/li><li><a href=\"#Health\" class=\"et_pb_button big\">Health<\/a><\/li><li><a href=\"#Portal\" class=\"et_pb_button big\">Portal<\/a><\/li><li><a href=\"#Contact\" class=\"et_pb_button big\">Contact<\/a><\/li><li><a href=\"#Make an appointment\" class=\"et_pb_button big\">Make an appointment<\/a><\/li><li><a href=\"#zelf-je-vraag-stellen\" class=\"et_pb_button big color-2\">Want to ask a question yourself?<\/a><\/li><\/ul><\/div><div class=\"category\"><h2 id=\"General\" class=\"categoryName\">General<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Can I register as a new patient?<\/h3><\/div><div class=\"faq-item-content\"><p>At the moment, we are not accepting new patients. Unfortunately, there is no waiting list available.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>I removed a tick. What do I have to do? <\/h3><\/div><div class=\"faq-item-content\"><p>Use a special tick remover or fine-tipped tweezers and pull the tick out close to the skin. Seek help if the tick was attached for more than 24 hours or if you see a red ring around the bite location.  https:\/\/www.thuisarts.nl\/teek\/ik-heb-teek<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3><\/h3><\/div><div class=\"faq-item-content\"><p><\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How do I put my doctor's website on the home screen of my iPhone or iPad?<\/h3><\/div><div class=\"faq-item-content\"><p>Open Safari. Go to your doctor's website. Tap the Share button at the bottom (top of the iPad). ... Tap Add to Home Screen. If necessary, tap the name of the site and type a different name. Tap Add. The site icon is now on the home screen.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How do I put my doctor's website on the home screen of my Android phone?<\/h3><\/div><div class=\"faq-item-content\"><p>Open the Chrome browser. Go to your doctor's website. Tap an icon with three dots at the top right. Tap 'Add to Home Screen'. Give the site a recognizable title or leave the default name. Tap 'Add > Add'. The site icon is now on the home screen.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How do I request my repeat medication?<\/h3><\/div><div class=\"faq-item-content\"><p>We kindly ask you to do this via our portal. This prevents errors and saves us a lot of time that we can use to provide better care.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div class=\"category\"><h2 id=\"Health\" class=\"categoryName\">Health<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Can I have my PrEP care taken care of by you?<\/h3><\/div><div class=\"faq-item-content\"><p>No, given the growing task list for us as general practitioners, we have decided not to take over this care. We refer you to the GGD or https:\/\/prepnu.nl\/artsen\/<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Do you also provide travel advice and vaccinations?<\/h3><\/div><div class=\"faq-item-content\"><p>No, there are now so many institutions for this in Rotterdam that we would like to keep this care there. These are some of the many websites: <a href=\"https:\/\/www.ggdrotterdamrijnmond.nl\/op-reis\/\" target=\"_blank\" rel=\"noopener, nofollow\">ggdrotterdamrijnmond.nl<\/a>, <a href=\"https:\/\/www.vaccinatiesopreis.nl\/\" target=\"_blank\" rel=\"noopener, nofollow\">vaccinatieopreis.nl<\/a>, <a href=\"https:\/\/www.verwijswijzer.nl \/abroad-and-travel\/travel-and-health.html\" target=\"_blank\" rel=\"noopener, nofollow\">verwijswijzer.nl<\/a> en <a href=\"https:\/\/www.travelclinic.com \/costs\" target=\"_blank\" rel=\"noopener, nofollow\">travelclinic.nl<\/a><\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>I am over 26 years old and would like to have HPV vaccinations<\/h3><\/div><div class=\"faq-item-content\"><p>THE GGD provides vaccinations up to and including the age of 26. If you are older, you can have yourself vaccinated at your own expense at: <a href=\"https:\/\/stadskliniek-vaccinaties.nl\/vaccinaties\/\" target=\"_blank\" rel=\"noopener, nofollow\">stadskliniek-vaccinaties.nl<\/a>, <a href=\"https:\/\/www.vaccinatiesopmaat.nl\/prijs#ggd_rotterdam-rijnmond\" target=\"_blank\" rel=\"noopener, nofollow\">vaccinatieopmaat.nl<\/a> and <a>thuisvaccinatie .nl<\/a><\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>What are the costs for blood tests, urine or stool tests and STD cultures?<\/h3><\/div><div class=\"faq-item-content\"><p>The costs for this are deducted from your deductible. You can find the costs on the STAR-SHL website. Stool test are expensive, they cost easily above 300 euro. <\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Why am I getting an email from Viduet?<\/h3><\/div><div class=\"faq-item-content\"><p>For patients who need regular check-ups, we have entered into a partnership with the company Viduet. Together with them, we ensure that your appointment takes place on time and is well prepared. They will send you e-mail messages on behalf of our practice. Such a message may be, for example, an invitation to schedule an appointment with us. We appreciate it if you respond to such a request.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div class=\"category\"><h2 id=\"Portal\" class=\"categoryName\">Portal<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Where can I find out which pharmacy I am registered with?<\/h3><\/div><div class=\"faq-item-content\"><p>Check your portal under 'My Personal Information.' If you see 's' Gravenland Pharmacy' or 'Printapotheek,' it means we don\u2019t have your pharmacy details yet. Please share this via e-consult. If you change pharmacies, remember to inform us, as pharmacies do not notify us of updates<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>What do I need to use the patient portal?<\/h3><\/div><div class=\"faq-item-content\"><p>If you do not yet have login details, please contact the practice to request them.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div class=\"category\"><h2 id=\"Contact\" class=\"categoryName\">Contact<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>What should I do if you are closed and I need urgent care that cannot wait until the next business day?<\/h3><\/div><div class=\"faq-item-content\"><p>If we are closed and you need urgent care that cannot wait until the next business day, please contact Huisartsenpost Noord. They can be reached on telephone number 010-4669573. For more information about opening hours, please visit their website: Huisartsenpost Noord.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div class=\"category\"><h2 id=\"Make an appointment\" class=\"categoryName\">Make an appointment<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Do I need to make an appointment with the doctor?<\/h3><\/div><div class=\"faq-item-content\"><p>If you are in doubt, we recommend that you first look at <a href=\"https:\/\/moetiknaardedokter.nl\/en\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">moetiknaardedokter.nl<\/a>. The information on this site has been prepared by general practitioners. So here you will find reliable information and advice.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How can I make an appointment?<\/h3><\/div><div class=\"faq-item-content\"><p>You can easily make a telephone appointment via the website. You choose the moment that suits you best. The practice will contact you at the chosen time.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How do I make an appointment at the practice?<\/h3><\/div><div class=\"faq-item-content\"><p>At our practice you have direct contact with your GP. Together we will determine whether it makes sense for you to come to the practice or whether it is not necessary. Handy, because this means you don't always have to come to the practice. If it is desirable for you to come to the practice, the GP will immediately schedule a follow-up consultation with you.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div id=\"zelf-je-vraag-stellen\"><h4>Is your question not listed?<\/h4><p>Please ask your question using the form below and we will respond as soon as possible. Please note that this form is NOT intended for medical questions, only for practical questions. For medical questions you can make an appointment under \"contact\" or request an e-consultation.<\/p><div class=\"askAQuestionForm\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2515-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2515\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2479#wpcf7-f2515-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2515\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2515-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"incomingmessage\" \/>\n<p><label> Your phone number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phoneNumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phoneNumber\" \/><\/span><\/label>\n<\/p>\n<p><label> Your email address*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span><\/label>\n<\/p>\n<p><label> Ask your question*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"notes\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"notes\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send your question\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"_wpcf7_ak_js\" value=\"101\"\/><script>document.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Footer information&#8221; module_class=&#8221;praktijkinformatieBlock&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F2F2F2&#8243; width=&#8221;95%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;right&#8221; custom_padding=&#8221;130px|75px|0px|170px|false|false&#8221; custom_padding_tablet=&#8221;||25px||false|true&#8221; custom_padding_phone=&#8221;25px|30px|25px|30px|true|true&#8221; border_radii=&#8221;off|300px|||&#8221; border_radii_tablet=&#8221;&#8221; border_radii_phone=&#8221;off|0px|||0px&#8221; border_radii_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;Code&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1200px&#8221; global_colors_info=&#8221;{}&#8221;]<h2>Practical Information<\/h2><p>The following NZA rates 2025 apply to patients without Dutch insurance and patients who are not registered with us:<\/p>\n<ul>\n<li>Consult: \u20ac35,15<\/li>\n<li>Consult longer than 20 minutes: \u20ac67,01<\/li>\n<li>Visite: \u20ac51,08<\/li>\n<li>Visite longer than 20 minutes: \u20ac82,94<\/li>\n<\/ul>\n[\/et_pb_code][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#F2F2F2&#8243; width=&#8221;95%&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; module_alignment=&#8221;right&#8221; custom_padding=&#8221;50px|100px|100px|175px|false|false&#8221; custom_padding_tablet=&#8221;|0px|100px|170px|false|false&#8221; custom_padding_phone=&#8221;25px|30px|25px|30px|true|true&#8221; border_radii=&#8221;off||||300px&#8221; border_radii_tablet=&#8221;&#8221; border_radii_phone=&#8221;off|0px|||0px&#8221; border_radii_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code admin_label=&#8221;Code&#8221; module_class=&#8221;praktijkinformatieBlock&#8221; _builder_version=&#8221;4.22.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<h6>Huisartsenpraktijk Maasdokters<\/h6><ul class=\"no-bullets\"><li>Karl Weisbardstraat 181-201  <\/li><li>3015 GM Rotterdam<\/li><li><a href=\"mailto:info@maasdokters.nl\">info@maasdokters.nl<\/a><\/li><\/ul><div class=\"et_pb_button_module_wrapper\"><a class=\"et_pb_button\" href=\"en\/contact\">Contact us<\/a><\/div>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code module_class=&#8221;openingstijden&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin_tablet=&#8221;25px||||false|false&#8221; custom_margin_phone=&#8221;25px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<h6>Opening hours<\/h6><table><tr><td>Monday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Tuesday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Wednesday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Thursday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Friday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Saturday<\/td><td>Closed<\/td><\/tr><tr><td>Sunday<\/td><td>Closed<\/td><\/tr><\/table>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<h6>Follow us<\/h6><a href=\"https:\/\/www.instagram.com\/maasdokters\/\" target=\"_blank\" class=\"social-icon et_pb_button grey-button instagram\">instagram<\/a><a href=\"https:\/\/www.linkedin.com\/company\/maasdokters\/\" target=\"_blank\" class=\"social-icon et_pb_button grey-button linkedin\">linkedin<\/a><a href=\"https:\/\/www.facebook.com\/profile.php?id=100064149847312\" target=\"_blank\" class=\"social-icon et_pb_button grey-button facebook\">facebook<\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p><div class=\"image middenboven\" style=\"background-image:url(https:\/\/www.maasdokters.nl\/wp-content\/uploads\/sites\/12\/2023\/12\/maasdokers-fiets-header.webp);\"><\/div><div class=\"text-header this-text-to-speech\"><h1 class=\"entry-title\">FAQ<\/h1><p class=\"this-text-to-speech\">Here you will find an overview of all 'frequently asked questions' divided into categories. Is your question not listed? Please let us know using the form. We try to answer all questions as quickly as possible.<\/p><\/div><div id=allFaqContainer><div class=\"categoryList\"><ul><li><a href=\"#General\" class=\"et_pb_button big\">General<\/a><\/li><li><a href=\"#Health\" class=\"et_pb_button big\">Health<\/a><\/li><li><a href=\"#Portal\" class=\"et_pb_button big\">Portal<\/a><\/li><li><a href=\"#Contact\" class=\"et_pb_button big\">Contact<\/a><\/li><li><a href=\"#Make an appointment\" class=\"et_pb_button big\">Make an appointment<\/a><\/li><li><a href=\"#zelf-je-vraag-stellen\" class=\"et_pb_button big color-2\">Want to ask a question yourself?<\/a><\/li><\/ul><\/div><div class=\"category\"><h2 id=\"General\" class=\"categoryName\">General<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Can I register as a new patient?<\/h3><\/div><div class=\"faq-item-content\"><p>At the moment, we are not accepting new patients. Unfortunately, there is no waiting list available.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>I removed a tick. What do I have to do? <\/h3><\/div><div class=\"faq-item-content\"><p>Use a special tick remover or fine-tipped tweezers and pull the tick out close to the skin. Seek help if the tick was attached for more than 24 hours or if you see a red ring around the bite location.  https:\/\/www.thuisarts.nl\/teek\/ik-heb-teek<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3><\/h3><\/div><div class=\"faq-item-content\"><p><\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How do I put my doctor's website on the home screen of my iPhone or iPad?<\/h3><\/div><div class=\"faq-item-content\"><p>Open Safari. Go to your doctor's website. Tap the Share button at the bottom (top of the iPad). ... Tap Add to Home Screen. If necessary, tap the name of the site and type a different name. Tap Add. The site icon is now on the home screen.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How do I put my doctor's website on the home screen of my Android phone?<\/h3><\/div><div class=\"faq-item-content\"><p>Open the Chrome browser. Go to your doctor's website. Tap an icon with three dots at the top right. Tap 'Add to Home Screen'. Give the site a recognizable title or leave the default name. Tap 'Add > Add'. The site icon is now on the home screen.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How do I request my repeat medication?<\/h3><\/div><div class=\"faq-item-content\"><p>We kindly ask you to do this via our portal. This prevents errors and saves us a lot of time that we can use to provide better care.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div class=\"category\"><h2 id=\"Health\" class=\"categoryName\">Health<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Can I have my PrEP care taken care of by you?<\/h3><\/div><div class=\"faq-item-content\"><p>No, given the growing task list for us as general practitioners, we have decided not to take over this care. We refer you to the GGD or https:\/\/prepnu.nl\/artsen\/<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Do you also provide travel advice and vaccinations?<\/h3><\/div><div class=\"faq-item-content\"><p>No, there are now so many institutions for this in Rotterdam that we would like to keep this care there. These are some of the many websites: <a href=\"https:\/\/www.ggdrotterdamrijnmond.nl\/op-reis\/\" target=\"_blank\" rel=\"noopener, nofollow\">ggdrotterdamrijnmond.nl<\/a>, <a href=\"https:\/\/www.vaccinatiesopreis.nl\/\" target=\"_blank\" rel=\"noopener, nofollow\">vaccinatieopreis.nl<\/a>, <a href=\"https:\/\/www.verwijswijzer.nl \/abroad-and-travel\/travel-and-health.html\" target=\"_blank\" rel=\"noopener, nofollow\">verwijswijzer.nl<\/a> en <a href=\"https:\/\/www.travelclinic.com \/costs\" target=\"_blank\" rel=\"noopener, nofollow\">travelclinic.nl<\/a><\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>I am over 26 years old and would like to have HPV vaccinations<\/h3><\/div><div class=\"faq-item-content\"><p>THE GGD provides vaccinations up to and including the age of 26. If you are older, you can have yourself vaccinated at your own expense at: <a href=\"https:\/\/stadskliniek-vaccinaties.nl\/vaccinaties\/\" target=\"_blank\" rel=\"noopener, nofollow\">stadskliniek-vaccinaties.nl<\/a>, <a href=\"https:\/\/www.vaccinatiesopmaat.nl\/prijs#ggd_rotterdam-rijnmond\" target=\"_blank\" rel=\"noopener, nofollow\">vaccinatieopmaat.nl<\/a> and <a>thuisvaccinatie .nl<\/a><\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>What are the costs for blood tests, urine or stool tests and STD cultures?<\/h3><\/div><div class=\"faq-item-content\"><p>The costs for this are deducted from your deductible. You can find the costs on the STAR-SHL website. Stool test are expensive, they cost easily above 300 euro. <\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Why am I getting an email from Viduet?<\/h3><\/div><div class=\"faq-item-content\"><p>For patients who need regular check-ups, we have entered into a partnership with the company Viduet. Together with them, we ensure that your appointment takes place on time and is well prepared. They will send you e-mail messages on behalf of our practice. Such a message may be, for example, an invitation to schedule an appointment with us. We appreciate it if you respond to such a request.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div class=\"category\"><h2 id=\"Portal\" class=\"categoryName\">Portal<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Where can I find out which pharmacy I am registered with?<\/h3><\/div><div class=\"faq-item-content\"><p>Check your portal under 'My Personal Information.' If you see 's' Gravenland Pharmacy' or 'Printapotheek,' it means we don\u2019t have your pharmacy details yet. Please share this via e-consult. If you change pharmacies, remember to inform us, as pharmacies do not notify us of updates<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>What do I need to use the patient portal?<\/h3><\/div><div class=\"faq-item-content\"><p>If you do not yet have login details, please contact the practice to request them.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div class=\"category\"><h2 id=\"Contact\" class=\"categoryName\">Contact<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>What should I do if you are closed and I need urgent care that cannot wait until the next business day?<\/h3><\/div><div class=\"faq-item-content\"><p>If we are closed and you need urgent care that cannot wait until the next business day, please contact Huisartsenpost Noord. They can be reached on telephone number 010-4669573. For more information about opening hours, please visit their website: Huisartsenpost Noord.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div class=\"category\"><h2 id=\"Make an appointment\" class=\"categoryName\">Make an appointment<\/h2><p><\/p><ul class=\"questionsList\"><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>Do I need to make an appointment with the doctor?<\/h3><\/div><div class=\"faq-item-content\"><p>If you are in doubt, we recommend that you first look at <a href=\"https:\/\/moetiknaardedokter.nl\/en\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">moetiknaardedokter.nl<\/a>. The information on this site has been prepared by general practitioners. So here you will find reliable information and advice.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How can I make an appointment?<\/h3><\/div><div class=\"faq-item-content\"><p>You can easily make a telephone appointment via the website. You choose the moment that suits you best. The practice will contact you at the chosen time.<\/p><\/div><\/li><li class=\"faq-item\"><div class=\"faq-item-subject\"><h3>How do I make an appointment at the practice?<\/h3><\/div><div class=\"faq-item-content\"><p>At our practice you have direct contact with your GP. Together we will determine whether it makes sense for you to come to the practice or whether it is not necessary. Handy, because this means you don't always have to come to the practice. If it is desirable for you to come to the practice, the GP will immediately schedule a follow-up consultation with you.<\/p><\/div><\/li><\/ul><div class=\"seeMoreQuestionsBox\"><button class=\"et_pb_button big seeMoreQuestions\" all=\"false\">View all questions<\/button><\/div><\/div><div id=\"zelf-je-vraag-stellen\"><h4>Is your question not listed?<\/h4><p>Please ask your question using the form below and we will respond as soon as possible. Please note that this form is NOT intended for medical questions, only for practical questions. For medical questions you can make an appointment under \"contact\" or request an e-consultation.<\/p><div class=\"askAQuestionForm\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2515-o2\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2515\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2479#wpcf7-f2515-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2515\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2515-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"\" type=\"hidden\" name=\"incomingmessage\" \/>\n<p><label> Your phone number*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"phoneNumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"phoneNumber\" \/><\/span><\/label>\n<\/p>\n<p><label> Your email address*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span><\/label>\n<\/p>\n<p><label> Ask your question*<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"notes\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"notes\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send your question\" \/>\n<\/p><p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"_wpcf7_ak_\"><label>&#916;<textarea name=\"_wpcf7_ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_2\" name=\"_wpcf7_ak_js\" value=\"218\"\/><script>document.getElementById( \"ak_js_2\" ).setAttribute( \"value\", ( new Date() ).getTime() );<\/script><\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><h2>Practical Information<\/h2><p>The following NZA rates 2025 apply to patients without Dutch insurance and patients who are not registered with us:<\/p>\n<ul>\n<li>Consult: \u20ac35,15<\/li>\n<li>Consult longer than 20 minutes: \u20ac67,01<\/li>\n<li>Visite: \u20ac51,08<\/li>\n<li>Visite longer than 20 minutes: \u20ac82,94<\/li>\n<\/ul>\n<h6>Huisartsenpraktijk Maasdokters<\/h6><ul class=\"no-bullets\"><li>Karl Weisbardstraat 181-201  <\/li><li>3015 GM Rotterdam<\/li><li><a href=\"mailto:info@maasdokters.nl\">info@maasdokters.nl<\/a><\/li><\/ul><div class=\"et_pb_button_module_wrapper\"><a class=\"et_pb_button\" href=\"en\/contact\">Contact us<\/a><\/div><h6>Opening hours<\/h6><table><tr><td>Monday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Tuesday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Wednesday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Thursday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Friday<\/td><td>08:00 to 17:00<\/td><\/tr><tr><td>Saturday<\/td><td>Closed<\/td><\/tr><tr><td>Sunday<\/td><td>Closed<\/td><\/tr><\/table><h6>Follow us<\/h6><a href=\"https:\/\/www.instagram.com\/maasdokters\/\" target=\"_blank\" class=\"social-icon et_pb_button grey-button instagram\">instagram<\/a><a href=\"https:\/\/www.linkedin.com\/company\/maasdokters\/\" target=\"_blank\" class=\"social-icon et_pb_button grey-button linkedin\">linkedin<\/a><a href=\"https:\/\/www.facebook.com\/profile.php?id=100064149847312\" target=\"_blank\" class=\"social-icon et_pb_button grey-button facebook\">facebook<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"class_list":["post-2479","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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